How to setup alerts for anomalies

A step-by-step guide to how to setup alerts for anomalies

Prerequisites: 

• User must have admin rights

Description:

The Yotascale™ software provides proactive notification for anomaly detection to alert teams of issues that need attention. Currently, the software supports sending anomaly alerts on the following channels:

• Slack
• Email

Slack channels should be defined for each context so as to better target anomaly communications to the correct teams. There is a default Slack channel defined to catch all anomaly communications for those perspectives without defined Slack channels.

Multiple emails can be specified to receive alerts by entering comma separated email addresses.  

Steps to add default webhook URL:

1. Navigate to the user settings view by clicking your initials in the top right of the page
2. Click "Account Settings" from the drop-down menu
3. Click the "Integrations" tab
4. Add "Slack Webhook URL" and then press "Test and Save Changes".

See the knowledge article How to configure Slack webhook integration setup for more details.

Steps to add the default Slack channel (if already in account settings go to step 3):

1. Navigate to the user settings view by clicking you user name in the top right of the page
2. Click "Account Settings" from the drop down menu
3. Click "Anomaly Detection" tab
4. Add Slack channel in the input field and press "Send Sample Notification" to verify that you have configured correctly
5. Press "Save Channel" button to save changes

Steps to specify email communication or add Slack integration for specific Anomaly Detection perspectives:

1. Select "Analytics" tab from the top navigation
   
2. Open the perspective's action drop-down (right side of the perspective record) for which you want to update
3. Select "Manage Subscription" from the drop down
4. Add Slack webhook URL or for default webhook URL leave this as is
5. Add Slack channel for that perspective
   1. This can be a group channel or a person specific communication by entering the "@" and the persons name.
   2. Currently email is not supported for anomaly detection
6. Press "Update" button to save changes

See the knowledge article /wiki/spaces/CK/pages/884781 for more details on setting up perspectives.